PRIVACY POLICY.
PRIVACY POLICY
Effective Date: March 2026
Zen Touch Light – Luxury Spa & Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, book appointments, purchase services, or interact with our business.
By using our website or services, you agree to the terms of this Privacy Policy.
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1. BUSINESS INFORMATION
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Zen Touch Light – Luxury Spa & Wellness
Website:
Email:
Phone:
+31 6 30029802
Business Address:
Johan Bastingstraat 6
4576 DD Koewacht
Netherlands
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2. INFORMATION WE COLLECT
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We may collect the following information:
- Full name
- Email address
- Phone number
- Billing information
- Appointment details
- Payment transaction information
- Wellness preferences
- Website usage information
- Communications and support inquiries
Payment card information is processed securely through third-party payment providers such as Stripe and Mollie. Zen Touch Light does not directly store complete payment card information on our servers.
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3. HOW WE USE YOUR INFORMATION
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We use personal information to:
- process bookings and appointments
- provide spa and wellness services
- communicate with clients
- process payments
- provide customer support
- improve our services and website experience
- send appointment confirmations and updates
- maintain business and legal records
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4. PAYMENT PROCESSING
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Payments are securely processed through approved third-party payment providers including Stripe and Mollie where available.
These providers may collect and process payment information in accordance with their own privacy and security policies.
Zen Touch Light does not directly store customer payment card details.
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5. INFORMATION SHARING
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We do not sell customer personal information.
Information may only be shared:
- with payment processors
- with service providers necessary for business operations
- when legally required by law or regulation
- to protect business security and prevent fraud
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6. DATA SECURITY
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We implement reasonable technical and organizational measures to help protect personal information from unauthorized access, misuse, disclosure, or loss.
However, no online platform or transmission method can guarantee complete security.
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7. COOKIES & WEBSITE ANALYTICS
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Our website may use cookies and analytics tools to improve website functionality, performance, and user experience.
Users may disable cookies through their browser settings if preferred.
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8. CLIENT RIGHTS
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Depending on applicable laws, users may have the right to:
- request access to personal data
- request correction of inaccurate information
- request deletion of personal data
- object to certain data processing activities
Requests may be submitted through our contact information listed below.
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9. THIRD-PARTY LINKS
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Our website may contain links to third-party websites or services. Zen Touch Light is not responsible for the privacy practices or content of external websites.
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10. DATA RETENTION
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We retain personal information only as long as necessary for business operations, legal compliance, appointment records, customer support, and payment processing purposes.
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11. CHANGES TO THIS POLICY
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Zen Touch Light reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the website or services after updates constitutes acceptance of the revised policy.
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12. CONTACT INFORMATION
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Zen Touch Light – Luxury Spa & Wellness
Website:
Email:
Phone:
+31 6 30029802
Business Address:
Johan Bastingstraat 6
4576 DD Koewacht
Netherlands